"What you DO speaks so loudly that
I cannot hear what you say”
-
Ralph Waldo Emerson (1803 –1882) American
essayist/ lecturer/poet
One of my freelance gigs is to captain
the blog of an institute that those involved with the resources of the human
nature tend to join.
A constant debate is what is the
most important element that is present in all organisations… and once
identified, how much does it cost to get some. Everybody wants to be part of a success
story. As entertaining as tales of how you survived working for the business equivalent
of the SS Titanic may be, everyone would much rather be a cog in the wheel of success.
Over the years I’ve been captaining
the blog, the conclusion is always the same: It is High morale that impacts on
every facet of your organisation’s overall effectiveness. Without high morale
the feeling of success will always
elude your organisation no matter what incentives are in place. It is without
any shadow of a doubt the cornerstone of
any successful organisation.
It strikes me as odd that once we
attach our business heads and set out from our homes we completely forget this.
After all we run our private lives entirely by this ethos. We would all die sad
and alone if we did not know how to create, maintain and continue to build it
with the persons in our domestic lives.
We all instinctively lead by
example in our private lives. We are often cash rich but time poor these days
so we know in our private lives we have to exhibit self-honesty to maintain
trust. In our private lives we make our word our bond, only committing to the
things we actually have time for.
In our private lives we have the
ability to respond ably to any situation. We hold ourselves accountable to the
actions we do. If for example in our private lives we find our bins were not
collected after the bank holiday, we seldom find it an acceptable course of
action to blame the council for changing the day – we would blame ourselves for
not being on top of the amendment to the schedule.
Who could possibly run their own
private lives without integrity! We all know that we can spot fakery a mile away,
if you do things that are aligned with your beliefs and your core values you
come over congruous and sincere. To
thine own self be true and others (especially when they are absent) WILL be
more inclined to reciprocate in kind. We all know this.
.
Which of course leads to the
thing that even the best con-man can’t fake: Trust. In our private lives we
follow through courses of action that feel right… we never buy into
perfectionism, we know we have to have trust in the people around us. We do not
spend 24/7 with the persons in our private lives so we must trust in our confidence
in them (otherwise why the HELL are they even in our personal lives!!!)
And of course the big one. In our
personal lives we ACKNOWLEDGE the small stuff. Things fall apart because the
small stuff is not attended to. In our personal lives we say thank you for the
smallest of deeds because these are the things that wound most when NOT
attended to.
.
Of course in our personal lives
we take risks. Every day in order to progress, be creative or even just grow we
go with the unknown… and we accept the consequences. In our private lives we
know without risk we stagnate, we become stunted and above all we learn
nothing.
Who could operate a private life
without listening??! All human society functions on the ability to listen , not
only to others but also to our own higher-selves and purpose. In our private lives we listen to our emotions
as well as our thought. We gather through the years trust with our intuition. This
is why we value experience. But we also value ourselves for who and what we are
right now. We encourage others in our private lives to do so also . We teach
our children not to seek the approval of others, but to seek the approval of
themselves. In our private lives we know that this is the only way that self-motivation
can become intrinsic.
Which is why having a quiet sense
of self respect in everything you do is something we all do in our private
lives. . When I redecorated my dining
room I rewarded myself at the completion of every wall (four pairs of shoes in
the end!). But that’s the thing…. What’s the point of high morale when the jobs
over… incremental rewards every step of the way! We are all used to rewarding
ourselves for tasks well done, irrespective of the significance of that task,
because that is how we keep our private lives joyous.
In our private lives we know high
morale and self-esteem are contagious. But we know as the C>E>O of our own
lives that it begins with us. In the final analysis, honesty begets honesty,
respect begets respect and trust begets trust. As managers of our own live we
don’t just manage – we lead.
And yet… as I said at the opening
of this article…. As captain of the institute’s blog I have over the past few
years adjudicated this debate about workplace morale OVER and OVER and OVER
again.
It strikes me as odd as at work
as at home….we are simply dealing with people.
IT’S THE SAME DAMN RULES!!!!!
You want high morale???
Stop thinking of your staff as
your staff and START thinking of them as your PEOPLE.
Then act accordingly.
It’s not rocket science…. Is it?
!
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